Privacy Policy
Last updated: May 2026
1. Introduction
Welcome to Flooring & Fitting ("we", "our", "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website (https://www.flooringandfitting.com) or use our flooring supply and installation services.
2. Information We Collect
We only collect information that is necessary to respond to inquiries, provide flooring estimates, and carry out our services. This includes:
- Identity Data: Your full name.
- Contact Data: Your email address, phone number, and installation address/postcode.
- Project Data: Room dimensions, flooring choices, message details, and custom pricing estimate requests.
3. How We Use Your Data
We use your personal data to:
- Generate and send custom flooring price quotes.
- Schedule mobile showroom home visits and site surveys.
- Perform flooring installation services at your designated address.
- Respond to questions, advice requests, or customer feedback.
4. Data Sharing and Third Parties
We value your trust. We do not sell, rent, or trade your personal data with third parties. We only share your data with your explicit consent when necessary to coordinate material deliveries directly to your site or as required by law.
5. Security & Retention
We implement security measures to prevent your data from being lost, altered, or accessed without authorization. We only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including any legal, accounting, or service reporting obligations.
6. Your Legal Rights
Under the UK General Data Protection Regulation (UK GDPR), you have rights regarding your data:
- Access: You can request a copy of the data we hold on you.
- Correction: You can request that we update or correct your info.
- Erasure: You can ask us to delete your personal records from our database.
7. Contact Info
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact Paul directly using our Contact Form or call us at 07903 320 414.